Privacy Policy

1. Introduction

At MasteryMindHub, the protection of your personal data and privacy is our highest priority. This privacy policy transparently informs you about what data we collect, how we process it, and what control you have over your information, particularly in connection with our accounting education services and student support.

Our data processing practices comply with applicable Singapore data protection laws and the General Data Protection Regulation (GDPR) where appropriate for our activities in providing accounting education services to our valued students and career advancement seekers.

2. Collection and Processing of Personal Data

Collection and processing of your data is strictly limited to providing, delivering, and personalizing our accounting education services and student support. This includes:

2.1. Data you actively provide to us:

Registration information such as name, email address, phone number, and relevant accounting interests for personalizing accounting education services
Payment information for accounting education programs and access to premium consultations
Educational preferences and career interests necessary for personalized assistance in accounting certification
Contact information and personal preferences for delivering educational updates

2.2. Automatically collected data:

Technical information such as IP address, device type, and browser version when using our website
Service history and records of educational participation for accounting education services
Communication preferences for optimizing our delivery of accounting education services

2.3. Cookies and tracking technologies: We use necessary cookies and with your consent analytical cookies for continuous improvement of our services. Cookie settings can be adjusted at any time in your browser or use our website without non-essential cookies.

3. Purpose of Data Processing

We process your personal data for the following purposes:

Accounting Education Services – For organizing and providing personalized assistance in accounting certification, consultation services, and specialized educational support
Student Management – For managing accounting education cases, appointments, payments, and sending relevant educational updates
Accounting Certification Support – For assistance with suitability of proposed accounting education programs and creating tailored recommendations
Quality Assurance – For continuous improvement of our accounting education services and content delivery

4. Legal Basis for Processing

Our data processing is based on the following legal grounds:

Contractual fulfillment in providing accounting education services and managing student data (Article 6(1)(b) GDPR)
Legitimate interest for improving our accounting education offerings and optimizing our services (Article 6(1)(f) GDPR)
Compliance with legal obligations, especially in accounting and financial regulations (Article 6(1)(c) GDPR)
Your explicit consent for collecting certain preference data and for marketing measures (Article 6(1)(a) GDPR)

5. Sharing Data with Third Parties

Your data is shared with third parties only in the following cases:

Payment Service Providers – For secure processing of payments for accounting education services
IT Service Providers – For the operation of our accounting education management system and website under data processing agreements
Educational Partners – When necessary for coordinating accounting education services, with strict confidentiality
Legal Advisors – For complex accounting education arrangements and legal compliance

We will never share your data with unrelated third parties for advertising purposes and always maintain the highest level of confidentiality.

6. Data Security

To protect your data, we implement advanced security measures, including encrypted data transmission, secure storage, and strict access controls for our staff. We pay special attention to protecting student information and personal data that require the highest confidentiality.

Physical documents containing personal data are stored in secure facilities and securely destroyed after the expiration of legal retention periods. Our facilities are equipped with modern security systems.

7. Data Retention and Deletion

Your data is stored only as long as necessary for the stated purposes:

Contact and contractual data are stored for the duration of the accounting education relationship plus legal retention periods.
Accounting preferences and requirements are stored for up to 5 years after the last activity.
Accounting documents are stored in accordance with Singapore law for 10 years after the end of accounting education services.

You have the right to request early deletion of your data, unless this is prevented by legal requirements for retention.

8. Your Rights

As a student or user, you have the following rights:

Information about your stored personal data
Correction of inaccurate or incomplete data
Deletion of your data under legally defined conditions
Restriction of processing under certain circumstances
Data portability in a structured, common format
Objection to processing based on legitimate interest

To exercise these rights, contact us by email at info@masterymindhub.com or through our contact form.

9. GDPR-Specific Provisions

As a Singapore company serving students from the EU, we follow the principles of the General Data Protection Regulation (GDPR) and ensure the following rights:

Cross-border data transfers – When transferring data outside the EU/EEA, we ensure that appropriate protective measures are in place, such as standard contractual clauses or adequacy decisions.
Data Protection Officer – Our data protection officer is available for inquiries regarding the processing of your personal data at info@masterymindhub.com.
Right to complain – You have the right to lodge a complaint with the data protection supervisory authority, especially in the EU member state of your residence, workplace, or the place of the alleged violation.
Data minimization – We collect only data necessary for the stated purposes and store it only as long as necessary and legally required.

For EU citizens using our accounting education services, additional special protective measures under GDPR apply, including extended information obligations and stricter consent requirements.

10. Privacy Policy Changes

We reserve the right to update this privacy policy as needed to comply with legal requirements or organizational changes. The current version will always be published on our website and communicated to our subscribers.

For important changes, we will notify our students and users by email or through notifications on our platform.

If you have questions about data protection, we are available at any time through our contact form, by phone, or by email. Protecting your data is not just a legal obligation for us, but is an essential part of our expertise and respect for our students and users in the dynamic field of accounting education services.